Thank you for choosing EPSON genuine consumables
EPSON guarantee to provide you the best service
Replacement for manufacture defects
EPSON assure our high quality consumables work perfectly before
it is on the market. Yet, if you found the printer cannot work
properly after installing any genuine product (including cartridge,
toner and transfer belt), maybe it is a manufacture defect.
Please keep it with whole package, included the packing and
the tin wrapper, and also the invoice. Bring them to EPSON HONG
KONG LTD. We promise we will give you a replacement for the
defect if it is our genuine product.
It is your RIGHTS
Please keep all the things, like the invoice, whole package
and the product its own, before you make sure it works.
As a customer, you can return a defect product. However, we
need some evidences to make sure it is our genuine product.
Don't throw away your rights!
GPI Centre
If you are NOT SURE whether the product is GENUINE, you can
check it out at our GPI Centre. It is
a FREE service for you.
Hints for cartridge replacement
Yields vary considerably based on images printed, print settings, paper
type, frequency of use and temperature.
For print quality, a variable amount of ink remains in the cartridge after
the "replace cartridge" indicator comes on.
The printer ships with full cartridges and part of the ink from the first
cartridges is used for priming the printer.
EPSON Pro Shop
Fake and counterfeit product? No way! All the authorized EPSON
dealers will got a Epson Pro Shop
label, you can buy all our EPSON products without worry.
Here let us remind all our users once again:
" If you cause the machine head to be damaged because
of using the non- genuine consumable, EPSON will not offer
the free printer maintenance service."
